If you are not completely satisfied with your item, please return it within 14 days from date of receipt for an exchange or refund. The item(s) must be returned in an 'as new' condition with your full name, address, phone number, email address and the details of the item(s) you are returning. Furthermore, you must state your reasons for the return and wheather you would like to exchange the item(s) or have them refunded.
UKstainless will not accept returns if the item(s) have been used or are damaged.
If UKstainless receive a returned item(s) that has been used, it will be returned to sender and an invoice raised against shipping costs.
Please note that all carriage costs are non refundable.
Please insure the package with the delivery company and obtain a “proof of purchase”.
UKstainless will not be held responsible for losses by the delivery company.
UKstainless reserves the right to charge a restocking fee. The restocking fee is equal to 25% of the value of the returned goods. Notification will be given in writing.